Career Opportunities

VIP Lane Host / Hostess

Aiea Bowl & The Alley Restaurant

Job Title: VIP Lane Host / Hostess

Available Shifts

• VIP Lane Host / Hostess – Night Shift (6:00 pm – Closing)

Job Summary

The VIP Lane Host / Hostess position plays an important role in overall operation of guests at Aiea Bowl. The VIP Lane Host / Hostess interacts directly with customers within the VIP lanes by serving food and beverage, and assisting with lane operation. The VIP Lane Host / Hostess is also responsible for guest satisfaction through excellent customer service.

Job Responsibilities

The VIP Lane Host / Hostess position must be able to do the following key responsibilities

• Must be pleasant, courteous, professional, and respectful of guests.
• Able to work most or all of the shift standing up.
• Ability to be flexible in regards to scheduling and work duties.
• Able to communicate verbiage clearly, and explain company policies.
• Demonstrates personal ownership and quickly corrects customer conflicts and disputes.
• Is able to comply and is familiar with the Health Standards set forth by the Public Health Department of the State of Hawaii.
• Able to lift 35 lbs.
• Clean / assist in cleaning lanes after VIP lane reservations.
• Ensures a safe work environment for everyone by promptly cleaning up all spills.
• Is able to adhere to the Dress Code that is set forth by G & G Entertainment, LLC and arrives to their shift on time and in complete uniform.

Personal Skills

The VIP Lane Host / Hostess must exhibit these types of personal qualities and skills

• Able to multitask, prioritize, and stay calm under stressful/unusual circumstances.
• Is able to communicate effectively to all levels of employees and is able to take direct orders from the managers.
• Able to work well with fellow Team members in a diverse environment as a team member.
• Excellent Hand and Eye co-ordination.
• A keen sense of taste and smell.
• Good memory for details.
• Exhibits leadership skill and takes initiative in job advancement.
• Maintains consistent attendance and punctuality.

Requirements

• Some customer service experience preferred.

Job Types

• Part-time

Pay

• From $12.00 per hour

Benefits

• Employee discount
• Flexible schedule

Shift

• 8 hour shift
• Night shift

Weekly Day Range

• Weekend availability
• Weekends only

Education / Experience

• Restaurant Experience: 1 year (Preferred)
• Customer service: 1 year (Preferred but not necessary. We’ll teach you all you need to know!)

Host / Busser

The Alley Restaurant At Aiea Bowl

Job Title: Host / Busser

Available Shifts

• Host/Busser – Morning Shift (9a-3p)
• Host/Busser – Night Shift (3p-10p)

Restaurant Cashier

The Alley Restaurant At Aiea Bowl

Job Title: Restaurant Cashier / Counter Staff

Available Shifts

• Restaurant Cashier – Morning Shift (9am-3pm)
• Restaurant Cashier – Night Shift (3pm-10pm)

Job Summary

The Counter Staff position plays an important role in overall operation of The Alley Drive-In. The Counter Staff interacts directly with customers and fellow employees to create shining moments at The Alley Drive-In. The Counter Staff is also responsible for guest satisfaction through excellent customer service, cash handling, and answering phones.

Job Responsibilities

The Counter Staff Position must be able to do the following key responsibilities

• Responsible and accountable of contents and accuracy of own cash drawer.
• Is able to take calls and reservations professionally and concisely according to the rules set forth in the “Phone Etiquette” section of the handbook.
• Keep the Front Counter and Windows sanitary, clean and presentable at all times.
• Must be pleasant, courteous, professional, and respectful of guests at all times.
• Take customers order in a timely and precise manner, and deliver correct order to customers.
• Able to work most or all of shift standing up.
• Ability to be flexible in regards to scheduling and work duties.
• Able to learn and use effectively the computer POS system/cash register.
• Demonstrates personal ownership and quickly corrects customer conflicts and disputes.
• Ability to learn how to expedite orders and work well with the kitchen staff.
• Is able to comply and is familiar with the Health Standards set forth by the Public Health Department of the State of Hawaii.
• Able to lift 35 lbs.
• Contributes positively to the company’s profitability by monitoring waste, inventory overages/shortages.
• Ensures a safe work environment for everyone by promptly cleaning up all spills.
• Is able to adhere to the Dress Code that is set forth by G & G Entertainment, LLC and arrives to their shift on time and in complete uniform.

Personal Skills

The Counter Staff must exhibit these types of personal qualities and skills

• Able to multitask, prioritize, and stay calm under stressful/unusual circumstances.
• Is able to communicate effectively to all levels of employees and is able to take direct orders from the Executive Chef.
• Able to work well with fellow Team members in a diverse environment as a team member.
• Excellent Hand and Eye co-ordination.
• A keen sense of taste and smell.
• Good memory for details.
• Great arithmetic skill.
• Exhibits leadership skill and takes initiative in job advancement.
• Takes responsibility for their actions and shows a genuine interest in the profitability of The Alley.
• Maintains consistent attendance and punctuality.

Education and Experience

• High Diploma or Equivalent (Preferred)
• Basic Math Skills & Problem Solving: 1 year (Preferred)
• Cash Handling & Customer Service experience: 1 year (Preferred)

Job Types

• Full-time
• Part-time

Pay

• From $12.00 per hour

Benefits

• Employee discount
• Flexible schedule

Schedule

• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Dishwasher

The Alley Restaurant At Aiea Bowl

Job Title: Dishwasher / Kitchen Helper

Available Shifts

• Dishwasher/Kitchen Helper – Night Shift (3pm-11pm)
• Dishwasher/Kitchen Helper – Morning Shift (8am-3pm)

Job Summary

The Dishwasher/Kitchen Helper Position must be able to do the following key responsibilities

• Ability to receive and verify all incoming invoices are correct.
• Able to visually reject products and produce that fall below The Alley’s standards of quality products and produce.
• Regularly checks the delivery temperature of potentially hazardous foods such as meats and frozen goods.
• Monitors refrigerator and freezer temperatures and reports any significant change to the Manager on Duty.
• Puts all orders (frozen, refrigerated, and dry) away in the correct place in a timely manner, using the FIFO method (First In, First Out)
• Maintains dish sink and pot room inventory.
• Is able to comply and is familiar with the Health Standards set forth by the Public Health Department of the State of Hawaii.
• Assists the counter clerk with customer orders and expediting.
• Assists the Pantry Cook, Line Cook, and Pastry Cook with simple mise-en-place duties.
• Able to lift 50 lbs.
• Contributes positively to the company’s profitability by monitoring waste, inventory overages/shortages, and product yield.
• Ensures a safe work environment for everyone by promptly cleaning up all spills.
• Is able to adhere to the Dress Code that is set forth by G & G Entertainment, LLC and arrives to their shift on time and in complete uniform.

Personal Skills

The Dishwasher/Kitchen Helper should exhibit these types of personal qualities and skills

• Is able to communicate effectively to all levels of employees and is able to take direct orders from fellow workers.
• Excellent Hand and Eye co-ordination.
• A keen sense of taste and smell.
• Good memory for details.
• Able to multitask and to stay calm under stressful/unusual circumstances.
• Able to organize product and inventory.
• Good arithmetic skill.
• Exhibits leadership skill and takes initiative in job advancement.
• Takes responsibility for their actions and shows a genuine interest in the profitability of The Alley.
• Maintains consistent attendance and punctuality.

Requirements

• None

Job Types

• Full-time
• Part-time

Pay

• From $14.00 per hour

Benefits

• Employee discount
• Flexible schedule

Bowling Center Cashier

Aiea Bowl

Job Title: Bowling Center Cashier

Available Shifts

MUST BE AVAILABLE TO WORK WEEKENDS

• Bowling Center Cashier – Night Shift (5:00pm-Closing)
• Bowling Center Cashier – Day Shift (9:00am-5:00pm)

Job Summary

The Bowling Center Cashier plays a critical role in the overall operation of Aiea Bowl. The Bowling Center Cashier works directly with customers and the Operations Manager to create an inviting & safe environment at Aiea Bowl. The Bowling Center Cashier is also responsible for answering phones, customer service, customer questions/requests and overall customer satisfaction. Remember the Bowling Center Cashier is the first and last person the customer sees.

Job Responsibilities

The Bowling Center Cashier must be able to do the following key duties/responsibilities:*

• Has a customer comes first attitude on the job.*
• Delivers exceptional customer service to all customers by taking a genuine interest in the customer’s satisfaction at Aiea Bowl.*
• Is able to take calls and messages professionally and concisely according to the rules set forth in the “Phone Etiquette” section of the handbook.*
• Working knowledge of Bowling Alley’s computer system, PA/Intercom system, and phone system.*
• Assists customers with shoe rental, ball rental, and lane issues.*
• Clean, sanitize, and up keep rental bowling shoes.*
• Organizes reservation and assists the Operations Manager in monthly bowling leagues and tournaments.*
• Basic knowledge and understanding of all operations in Aiea Bowl.*
• Ability to take direction from the Operations Manager.*
• Ability to lift 35 lbs.*
• Ensures a safe work environment for everyone by promptly cleaning up all spills.*
• Is able to adhere to the Dress Code that is set forth by G & G Entertainment Inc. and arrives to their shift on time, in complete uniform, and is ready to work.*

* The Bowling Center Cashier job duties/responsibilities are not limited to the list above.

Personal Skills

The Bowling Center Cashier must exhibit these types of personal qualities and skills:*

• Able to resolve customer conflicts in a precise and professional manner.*
• Able to retain and build new customers on the basis of great customer service.*
• Is able to communicate effectively to customers and all levels of employees.*
• Good memory for details.*
• Basic Cash Handling experience required; good arithmetic skill required.*
• Able to multitask and to stay calm under stressful/unusual circumstances.*
• Able to work with Team members in a diverse work environment.*
• Exhibits leadership skill and takes initiative in job advancement.*
• Takes responsibility for their actions and shows a genuine interest in the profitability of Aiea Bowl.*
• Maintains consistent attendance and punctuality.

Requirements

• Customer Service experience preferred.
• Basic computer knowledge
• Required to speak English.

Job Types

• Part-time
• Full-time

Pay

• From $12.00 per hour

Benefits

• Employee discount
• Flexible schedule

Shift

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Education / Experience

• High school or equivalent (Required)
• Customer Service: 1 year (Preferred)
• Cash handling: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)

Janitorial Worker

Aiea Bowl & The Alley Restaurant

Job Title: Janitorial Worker

Available Shifts

• Janitorial Worker – Night Shift (5pm-closing)
• Janitorial Worker – Morning (8:00a-5:00p)

Job Summary

Clean and maintain restrooms, outside facing of the building, windows, benches, walkways, and inside the bowling alley. Receives and stores all deliveries that are but not limited to: equipment, restaurant supplies, office supplies and cleaning supplies. Janitors are to assist the front desk, kitchen helpers, restaurant staff, bar and mechanics when needed.

Job Responsibilities

The Janitor Position must be able to do the following key responsibilities

• Ability to receive delivery and verify that all incoming invoices are correct.
• Assist bowlers by pushing loose pins back to the machine so it may be picked up by the pinsetter.
• Clean bowling alley which includes but is not limited to: emptying trash receptacles, regularly sweeping and mopping of floors, vacuuming carpet, washing windows, wiping down chairs and tables, cleaning/dusting of vending and gaming machines, restocking bathroom disposables, etc.
• Assist the restaurant in emptying trash receptacles, stocking the paper towel and soap dispensers.
• Cleans refrigeration filters, using vacuum and brush to remove excess dust and debris.
• Maintains bowling alley, restrooms and Janitor’s closet inventory.
• Assist the bar in grabbing alcohol and supplies.
• Is able to comply and familiarize with the Health Standards set forth by the Public Health Department of the State of Hawaii.
• Able to lift 50 lbs.
• Contributes positively to the company’s profitability by monitoring waste, inventory overages/shortages, and use of cleaning supplies.
• Ensures a safe work environment for everyone by promptly cleaning up all spills.
• Is able to adhere to the Dress Code that is set forth by Aiea Bowl and arrives to their shift on time and in complete uniform.

Personal Skills

The Janitor should exhibit these types of personal qualities and skills

• Is able to communicate effectively to all levels of employees and is able to take direct orders from fellow workers.
• Pleasant Disposition, able to interact with customers.
• Excellent Hand and Eye coordination.
• Able to work with Team members in a diverse work environment.
• Able to multitask and to stay calm under stressful/unusual circumstances.
• Able to organize product and inventory.
• Takes responsibility for their actions and shows a genuine interest in the profitability of Aiea Bowl
• Maintains consistent attendance and punctuality.

Job Types

• Part-time
• Full-time

Pay

• From $14.00 per hour

Benefits

• Employee discount
• Flexible schedule

Shift

• Afternoon shift
• Day shift
• Holidays
• Monday to Friday
• Morning shift
• Weekend availability

Education / Experience

• Custodial Experience: 1 year (Preferred)
• High School Diploma or Equivalent

Baker

The Alley Restaurant At Aiea Bowl

Job Title: Baker

Job Summary

The Bakers are responsible for the overall daily production of all pastries and baked goods for The Alley Restaurant. The Bakers are also responsible for his/her own production. The Pastry Chef is able to plan and work closely with Restaurant Management and Team, the Executive Chef, and the Bowling Operations Manager in events relating to business with the Restaurant.

Job Responsibilities

The Bakers must be able to do the following key responsibilities

• Is able to fluidly communicate, by written or oral means, to the Executive Chef, Bowling Operations Manager, Owner, and Team Members.
• Is able to delegate and determine priorities on a daily basis.

Food Production

• Is able to uphold a consistent and quality product daily.
• Oversees daily production of all baked goods.
• Has an artistic eye for plating desserts for the restaurant and for display.
• Able to take order and inventory ingredients of all bakery products.

Safety Standards

• Is able to comply and is familiar with the Health Standards set forth by the Public Health Department of the State of Hawaii.
• Follows the FIFO (First In, First Out) Method when storing foods (perishable and non-perishable).
• Able to lift 50 lbs.

Company Success

• Takes personal pride and ownership in the bakeshop and overall establishment.
• Reviews operational expense and other reports and keeps food costs and controllable costs in line.
• Takes a keen interest in P&L statements and thinks of ways to maximize profitability and performance.
• Ability to receive and verify all incoming invoices are correct.
• Able to visually reject products and produce that fall below The Alley’s standards of quality products and produce.
• Contributes positively to the company’s profitability by monitoring waste, inventory overages/shortages, and product yield.

Personal Skills

The Bakers must exhibit these types of personal qualities and skills

• Is effective at delegating and managing priorities.
• Able to multitask and to stay calm under stressful/unusual circumstances.
• Exhibits Interpersonal Savvy and has an open line of communication to all staff.
• Creates a comfortable work environment for all Team members and encourages friendly competition to create synergy and maximize performance.
• Is able to adapt training styles and methods for different Team members.
• Takes personal pride in their work and is humble.
• Is able to take direct instruction and constructive criticism from the Executive Chef.
• Excellent Hand and Eye co-ordination.
• Excellent Arithmetic Skills.
• A keen sense of taste and smell, good memory for details.
• Takes responsibility for their actions and shows a genuine interest in the profitability of The Alley.
• Is a model of consistent attendance, punctuality, and dress code for all Team members.

Work/Educational Requirements

• Food Safety Certification
• High School Diploma or GED

A Skills Assessment can be given to all candidates for this position for consideration at the discretion of the Executive Chef.

Job Types

• Full-time
• Part-time

Pay

• From $13.00 per hour

Benefits

• Employee discount

Line Cook

The Alley Restaurant At Aiea Bowl

Job Title: Line Cook

Job Summary

The Line Cook will assist the Executive Chef in the daily production of all cooking at The Alley Restaurant. The Line Cook shall possess a basic understanding and skills needed for Culinary Arts. The Line Cook is in direct contact with customers and wait staff; cheerful disposition and interaction are required.

Job Responsibilities

The Line Cook must be able to do the following key responsibilities

• Able to take direction and feedback from the Executive Chef and Pastry Chef.
• Able to make recipes according to standard set by the Executive Chef and Pastry Chef.
• Basic understanding of different cooking methods and sauces.
• Must be able to use a knife effectively to complete the tasks assigned.
• Is able to carry out plate presentations for The Alley Restaurant.
• Is able to follow and complete a Daily Task list of production.
• Is responsible for the stations daily mise-en-place.
• Assists with any and all venues, which includes but is not limited to on and off-site catering, buffet platters, and action stations.
• Ability to receive and verify all incoming invoices are correct.
• Able to visually reject products and produce that fall below The Alley’s standards of quality products and produce.
• Monitors refrigerator and freezer temperatures and reports any significant change to the Manager on Duty.
• Follows the FIFO (First In, First Out) Method when storing foods (perishable and non-perishable).
• Is able to comply and is familiar with the Health Standards set forth by the Public Health Department of the State of Hawaii.
• Maintains a clean and sanitary work environment, assists kitchen help with clean up.
• Able to lift 50 lbs.
• Contributes positively to the company’s profitability by monitoring waste, inventory overages/shortages, and product yield.
• Ensures a safe work environment for everyone by promptly cleaning up all spills.
• Is able to adhere to the Dress Code that is set forth by G & G Entertainment, LLC and arrives to their shift on time and in complete uniform.

Fry Cook Duties

• Responsible for changing the fry oil when necessary as well as upkeep of deep fryer.
• Is responsible for cooking to order all deep fried items to customer and/or Executive Chef’s specifications.

Griddle Cook Duties

• Responsible for daily cleaning of the griddle and upkeep of the appliance.
• Is responsible for cooking to order food items to customer and/or Executive Chef’s specifications.

Grill Cook Duties

• Responsible for daily cleaning of the grill and upkeep of the appliance.
• Is responsible for cooking to order food items to customer and/or Executive Chef’s specifications.

Pizza Cook Duties

• Responsible for daily cleaning of pizza making equipment.
• Is responsible for cooking to order food items to customer and/or Executive Chef’s specifications.

Personal Skills

The Line Cook must exhibit these types of personal qualities and skills

• Must have basic culinary knowledge, skills, and techniques.
• Is able to communicate effectively to all levels of Team members and is able to take direct orders from fellow workers.
• Customer service oriented.
• Able to work well with fellow Team members in a diverse environment as a team member.
• Excellent Hand and Eye co-ordination.
• A keen sense of taste and smell.
• Good memory for details.
• Able to multitask and to stay calm under stressful/unusual circumstances.
• Able to organize product and inventory.
• Good arithmetic skill.
• Exhibits leadership skill and takes initiative in job advancement.
• Takes responsibility for their actions and shows a genuine interest in the profitability of The Alley.
• Maintains consistent attendance and punctuality.

A Skills Assessment can be given to all candidates for this position for consideration at the discretion of the Executive Chef.

Education/Work Requirements

• Culinary Experience Preferred
• High School Diploma or GED

Job Types

• Full-time
• Part-time

Benefits

• Employee discount

Overnight Kitchen Cleaner

The Alley Restaurant At Aiea Bowl

Job Title: Overnight Kitchen Cleaner

Job Summary

Clean and maintain kitchen areas and equipment. Including but not limited to walk in, freezers, stove, hoods, ovens, pizza ovens, griddle, bakery area, dinning area and bar area. Kitchen Cleaners are responsible for up keep and maintenance of there tool, equipment, and cleaning supplies. Kitchen cleaners are to assist the front desk, kitchen helpers, restaurant staff, bar and mechanics when needed.

Job Responsibilities

The Kitchen Cleaners should exhibit these types of personal qualities and skills

• Is able to communicate effectively to all levels of employees and is able to take direct orders from fellow workers.
• Pleasant Disposition, able to interact with customers.
• Excellent Hand and Eye coordination.
• Able to work with Team members in a diverse work environment.
• Able to multitask and to stay calm under stressful/unusual circumstances.
• Able to organize product and inventory.
• Takes responsibility for their actions and shows a genuine interest in the profitability of G&G Entertainment
• Maintains consistent attendance and punctuality.

Benefits

• Employee discount

Reservations Coordinator

Aiea Bowl & The Alley Restaurant

Job Title: Reservations Coordinator

Job Summary

Reservations Coordinator will assist Reservations & Events Manager in the daily routine of the reservations department and the bowling center, working as part of a team to ensure the daily tasks are completed. Also assist in maximizing revenue by using standard selling techniques and to always promote the establishment to all customers via incoming communication.

Reservations Coordinator should adhere to all company policies and procedures, as well as keep up to date on all products, services, pricing and special promotional offers.

Job Responsibilities

• Process all reservation requests, bookings, changes, and cancellations.
• Manage lane and party reservations, ensure that all information is inputted accurately, as well as insure all reservations are confirmed and up to date.
• Keep a detailed log of all correspondence and documents pertaining to customer reservations, assuring we are responding in a timely manner, and handling all transactions professionally in accordance to company standards.
• Process deposits and payments accurately.
• Anticipate, document and address customer’s needs and requests as well as communicate the information to relevant individuals and/or departments.
• Be knowledgeable and up to date on all products, services, pricing and special promotional offers. As well as website, reservation booking system, and social media.
• Answer questions about Aiea Bowl & the Alley Restaurant’s services and products.
• Assist customers at the front desk as needed.

Essential Skills & Qualifications

• Applicant must have a positive attitude, passion to succeed, and be a team player.
• Applicant must have proper phone etiquette, professional manner, and strive for exceptional customer service.
• Applicant must be efficient, organized, and detail oriented.
• Applicant must have good verbal and written communication skills.
• Applicant must be computer literate and be knowledgeable in use of Microsoft Office.
• Applicant must be at least 18 years of age or older and have a high school diploma or equivalent.

Job Types

• Part-time
• Full-time

Benefits

• Employee discount
• Flexible schedule